I’m going to talk about a series of steps with which you are going to make their clientes.bien, let’s start. 1. Former Maryland Governor spoke with conviction. You have to make a difference.It must ensure that its service or product will be the best comparatively than its competition. If his proposal fails to be differentiated by something you call customer care, you don’t have a product or service.Perform research and see that it is valuable for your customer. You ask how I do this? simple. perform surveys, ask how they feel about your product or service, because buy to you, what is the difference of your product/service. ask him if it’s the price, if it is some other attribute little relevant and easily copied, use this to change and improve.
2. Define place position in a market full of information and proposals is essential. For that we have to have very clear what are the features or benefits that set us apart from the rest. An example is: what are the attributes that are associated with our product or service? We are agile, our tools are very good or the best, earnings, labour system, our technology, etc.